Prime Pediatric Dental Group

Manelyn Tejeda a month ago

We’ve been bringing our daughter to this dental clinic since she was little, and we have always had a wonderful experience. This week, she had all four wisdom teeth removed, and the entire procedure was incredibly smooth, quick, and efficient. The staff was extremely kind, caring, and highly professional. Both the nurses and the doctor were absolutely amazing and made my daughter feel comfortable and well cared for throughout the entire process. Their professionalism, expertise, and compassion truly stood out. As a parent, it means so much to know that your child is in such capable and caring hands. We are very grateful for the excellent care she received and highly recommend this clinic!

Geilys Sanchez a month ago

This is by far the best clinic to take your child to! I absolutely love this place. Everyone is so friendly, caring, and professional—from the front desk staff and assistants to the doctors. They make every child feel comfortable, safe, and at ease during their visit. The clinic also has amazing amenities and a beautiful, kid-friendly environment that makes appointments much more enjoyable for children. Everything is always spotless and well organized, which gives me great peace of mind every time we visit. I highly recommend this clinic to any parent looking for exceptional care for their child!

Jennifer Fernandez 2 months ago

I am extremely disappointed with the care and communication I received from your office regarding my son’s appointment. I spent approximately four hours coordinating this visit, ensuring that my son’s previous dental records, X-rays, and treatment plan from his former dentist were sent to your office prior to the appointment. I specifically communicated with both the scheduling staff and the provider that the purpose of this visit was to establish care as a new patient and to have his cavity treated during the same appointment. I was assured that this plan could be accommodated, which is the primary reason I chose your practice. I recently started a new job, and taking additional time off during my orientation period is extremely difficult. My son’s father brought him to the appointment, where another full set of X-rays was taken despite my previously informing the office that X-rays had already been completed in May. Those records had been emailed to your office, and your staff confirmed they had been received before the appointment. Subjecting my son to unnecessary radiation after he had just undergone a complete series of X-rays approximately one month earlier is unacceptable.

Meliza Alonso 5 months ago

I had a very upsetting experience at Prime Pediatric Dental (4410 West 16th Avenue Suite 52, Hialeah, FL 33012) with a dentist in this practice. From the beginning, his attitude was rude, dismissive, and completely lacking compassion. He never even introduced himself, which immediately came across as unprofessional and made the situation uncomfortable. Although I am bilingual, communication still felt poor not because of language, but because of his lack of effort and professionalism. He seemed rushed, inattentive, and unconcerned with making my sister feel at ease. The most concerning part was when he attempted to place an IV. He tried multiple times, poking my sister five times, and it honestly felt like he was fishing for her veins because he had no idea what he was doing. Instead of taking responsibility, he blamed her, saying she had “deep veins.” This was incredibly frustrating and unacceptable, especially since she gets routine lab work done every year without any issues. On top of that, he was going in and out of three different patient rooms, which made us feel like he was not focused or providing safe, attentive care. There was also a lack of attention to basic care when

Jazmin Colon 6 months ago

The staff is amazing! The doctor explained thoroughly everything that needed to be done. They made us feel comfortable. Absolutely love them! Vero absolutely wonderful! Thank you for staff for caring and your patience !